These weeks seriously just FLY by I can't believe I've already been down here two months. There isn't a whole lot going on this week except today I did go see Sugar Ray live in concert at Epcot. It was pretty awesome even though they're old(ish) they still put on a great show! I even gave Mark Mcgrath a high five it was pretty amazing. That's all I got so until next time,
For 5 years it's been my dream to work for Disney, this dream is finally coming true in the happiest place on earth. I'm going to Walt Disney World for 5 months to participate in the Disney College Program and this is where I'm going to share all of my experiences with you.
Monday, October 17, 2011
Monday, October 10, 2011
All you need is a little pixie dust
This week I've had some mixed emotions. I've been depressed, I've been frazzled, I've been awed and I've been overcome. Wow remember when I said this wasn't going to be a blog about feelings? I promise I'll try and stick to just the events that brought about these emotions. For the first time since in my life I saw "Wishes Night time Spectacular" as well as the new Multimedia show that goes along with it. I won't reveal what happens in the show because I don't want to ruin the magic but it was incredible. We usually never stayed for the show at Magic Kingdom when I came as a guest because it is so crazy busy when everyone is leaving it just wasn't for us. I regret that now, this has to be one of the most magical things that Disney does. Their shows are absolutely incredible and as a long time guest and fan of Disney I wish I would have gone to more of them. That's definitely an aspect of the entire Walt Disney World Resort that my family and I have overlooked throughout the years. After that amazing experience and revelation at Magic Kingdom I had easily the busiest week of work since I've been down here. Saratoga Springs and Old Key West are both expansive properties with multiple buildings and SSR the bellman escort people to their rooms in their golf carts. It's been raining here the last 3 days. And I don't mean it rained in each of the last 3 days I mean it didn't stop raining until late last night. EVERYONE wanted rides. At one point on Saturday we had 40 rooms worth of bags waiting to be delivered and 20 different people waiting to be driven to their rooms and 4 Bellman. It was crazy to say the least. Since the Food and Wine festival is in full swing now over at Epcot the resorts are filling back up and you can definitely tell it's becoming busy season again. They have even started putting up Christmas decoration (I know it's only October 10th but have you seen how many Christmas decorations they have at Walt Disney World? It's crazy) and you can definitely see the effects of the holiday season being right around the corner in the occupancy rates. On that night I heard one of the most depressing things ever. A guest told me that their trip has been horrible and they're never coming back to Disney World. This was no fault of Disney's they had problems with their flights and it was raining the whole time they were here. Once again I'm seeing situations where no matter what you it won't be possible to give a guest the best experience possible. With an operation as large as Disney World even though we have the best training and cast members in the world it's just not going to be possible to give everyone a perfect trip. Accepting that isn't something that is coming easy to me. I will always strive to give every guest that walks through our doors the best experience possible but if something out of my control happens I might have to learn to live with it. Well that's all I have for today, my parents booked dining reservations for their trip here in Thanksgiving, I'm getting excited to see everyone only 5 weeks and 6 days. Until next time
Monday, October 3, 2011
So this last week of work has once again been super exciting and magical! One thing that I really like about this job is you find different people from all over the place that you're always dealing with. The wide diversity is constantly keeping things interesting. This week I met Joey Fatone from N'Sync, I didn't realize it at the time but I guess I was talking to him for a while. Just one example of the wide variety of people that I meet and interact with at my job. Most of the people aren't famous but definitely interesting and memorable. The people also remember you which makes my job a little special. This week there were a couple families that I remember that helped my week go by a little nicer. The one family was constantly walking back and forth past the bell stand and I happened to be working at OKW 4 days in a row. Every time they would walk past they stopped and told me a little bit about what they did that day and specifically remembered me. It was really special to be remembered like that and it was cool that they wanted to share a little part of their vacation with me. Another family had a couple interactions with me and one day I forgot my name tag (I know embarrassing) and when they came up to ask me a question they remembered what my name really was. It's special to know that you are making that kind of impact on the guests that you interact with. I really hope that I can keep having these interactions and have that kind of impact on a guests experience at The Walt Disney World Resort. Other exciting news, I've had a couple of meetings with some of my leaders asking them about the Management Internship and getting a job with Disney after I graduated. The people I've talked with have said some very encouraging things about my chances and giving me a lot more information about the process of getting that job after college. Every single day I get more and more excited about my possible future with this company. Until next time
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