This week I've had some mixed emotions. I've been depressed, I've been frazzled, I've been awed and I've been overcome. Wow remember when I said this wasn't going to be a blog about feelings? I promise I'll try and stick to just the events that brought about these emotions. For the first time since in my life I saw "Wishes Night time Spectacular" as well as the new Multimedia show that goes along with it. I won't reveal what happens in the show because I don't want to ruin the magic but it was incredible. We usually never stayed for the show at Magic Kingdom when I came as a guest because it is so crazy busy when everyone is leaving it just wasn't for us. I regret that now, this has to be one of the most magical things that Disney does. Their shows are absolutely incredible and as a long time guest and fan of Disney I wish I would have gone to more of them. That's definitely an aspect of the entire Walt Disney World Resort that my family and I have overlooked throughout the years. After that amazing experience and revelation at Magic Kingdom I had easily the busiest week of work since I've been down here. Saratoga Springs and Old Key West are both expansive properties with multiple buildings and SSR the bellman escort people to their rooms in their golf carts. It's been raining here the last 3 days. And I don't mean it rained in each of the last 3 days I mean it didn't stop raining until late last night. EVERYONE wanted rides. At one point on Saturday we had 40 rooms worth of bags waiting to be delivered and 20 different people waiting to be driven to their rooms and 4 Bellman. It was crazy to say the least. Since the Food and Wine festival is in full swing now over at Epcot the resorts are filling back up and you can definitely tell it's becoming busy season again. They have even started putting up Christmas decoration (I know it's only October 10th but have you seen how many Christmas decorations they have at Walt Disney World? It's crazy) and you can definitely see the effects of the holiday season being right around the corner in the occupancy rates. On that night I heard one of the most depressing things ever. A guest told me that their trip has been horrible and they're never coming back to Disney World. This was no fault of Disney's they had problems with their flights and it was raining the whole time they were here. Once again I'm seeing situations where no matter what you it won't be possible to give a guest the best experience possible. With an operation as large as Disney World even though we have the best training and cast members in the world it's just not going to be possible to give everyone a perfect trip. Accepting that isn't something that is coming easy to me. I will always strive to give every guest that walks through our doors the best experience possible but if something out of my control happens I might have to learn to live with it. Well that's all I have for today, my parents booked dining reservations for their trip here in Thanksgiving, I'm getting excited to see everyone only 5 weeks and 6 days. Until next time

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